Cancellation policy

Subscribe & Save

Ageless Labs offers recurring delivery on eligible products. Available delivery options are every 30 days or every 60 days. Subscribers save 15% on every order, at either frequency: save 15% with delivery every 30 days and save 15% with delivery every 60 days.

Automatic Renewal

By selecting a subscription option at checkout, you authorize recurring charges to your payment method at the delivery frequency you selected until the subscription is canceled.

Changes and Cancellation

To request a change or cancellation before your next scheduled renewal, email support@ageless-labs.com. Include the email address used for the order and, when available, your order or subscription details. We aim to respond within 2 business days.

Cancellation applies to future renewals. It does not automatically cancel, refund, or recall an order or charge that has already been processed or sent to fulfillment. Refunds, damaged items, incorrect items, and shipping problems are handled under our Refund Policy.

Questions

For questions about a subscription, recurring charge, delivery frequency, or cancellation request, contact support@ageless-labs.com.