Shipping policy

Processing Time

All Ageless Labs products are manufactured and fulfilled on demand. Orders are typically processed and fulfilled within 2–5 business days from the date of purchase. During high-demand periods, fulfillment may take up to 7 business days.

Shipping Times — Domestic (United States)

Once fulfilled and shipped, estimated delivery times are:

  • Standard shipping (USPS Ground Advantage): 2–4 business days
  • Express shipping (USPS Priority): 1–3 business days

Domestic shipping is calculated at checkout based on order weight, starting at $4.50 for standard and $9.00 for express. You will receive a shipping confirmation email with a tracking number as soon as your order ships.

We are currently unable to ship to Alaska, Hawaii, or U.S. military addresses (APO/FPO). Express shipping is available on U.S. orders only.

Shipping Times — International

We ship to select international destinations via FedEx. International orders typically arrive within 3–5 business days after fulfillment, depending on the destination. Customs clearance may add additional time that we are unable to predict or control.

International rates are calculated at checkout based on your address and order weight, starting at:

  • Canada: from $19.00
  • Western Europe: from $20.00
  • Asia-Pacific and Eastern Europe: from $25.00

To confirm whether we deliver to your country, enter your address at checkout.

International orders ship Delivery Duties Unpaid. International customers are responsible for any customs duties, import taxes, or fees charged by their country's customs authority. These charges are not included in your order total and cannot be prepaid by Ageless Labs.

Orders to the United Kingdom require an EORI number for customs clearance. Please contact us at support@ageless-labs.com before ordering if you do not have one.

All Orders Ship from the United States

All products are shipped from our U.S.-based fulfillment center.

Free Shipping

We offer free standard shipping on all U.S. orders over $75. Free shipping does not apply to international orders.

Address Accuracy

Please double-check your shipping address before placing your order. If an order is returned due to an insufficient or incorrect address, you will be responsible for reshipment costs. We are unable to redirect packages once they have shipped.

Tracking Your Order

Once your order ships, you will receive an email with tracking information. If you have not received tracking within 7 business days of your order, contact us at support@ageless-labs.com.

Lost or Damaged Packages

If your package is damaged in transit, contact us within 30 days of delivery with photographs and your order number. If tracking shows your package was lost in transit, contact us within 30 days of the estimated delivery date. Claims are reviewed under our Refund Policy.