Privacy Policy

Privacy Policy

Last updated: May 2026

Ageless Labs ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit ageless-labs.com or make a purchase.

Information We Collect

When you visit our site or place an order, we may collect:

  • Personal identifiers: Name, email address, shipping address, phone number
  • Payment information: Processed securely via Shopify Payments; we do not store full card details
  • Usage data: Browser type, pages visited, time on site, referring URLs
  • Device information: IP address, device type, operating system
  • Communications: Any messages you send us via email or contact forms

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations, tracking updates, and customer service communications
  • To send marketing emails (only if you've opted in)
  • To improve our website and product offerings
  • To comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties to operate our business, including:

  • Shopify — our e-commerce platform
  • Shipping carriers — to fulfill and deliver orders
  • Payment processors — to securely process transactions
  • Marketing platforms — if you have opted into marketing communications

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. See our Privacy Choices page to opt out of targeted advertising.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or opt out of certain data uses. To exercise these rights, contact us at support@ageless-labs.com.

Security

We implement industry-standard security measures to protect your information. All transactions are encrypted via SSL/TLS. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact

Questions? Email us at support@ageless-labs.com.